Financial Consumer Agency of Canada
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Contact Us

FCAC welcomes your inquiries and feedback. You can contact us by e-mail, mail or telephone and we will address your concerns as quickly as possible.

We have a lot of information already available on-line which may be exactly what you need. We invite you to start by reading the Frequently asked questions and About FCAC Web pages where many of your questions may already have been addressed. The Site map, and Search engine are valuable tools for finding specific information.

If you cannot find the answer to your question on any of the pages referred to above, please fill one of the following Web forms or contact us at:


Contact Information

Email: info@fcac-acfc.gc.ca

Phone:

For services in English: 1-866-461-FCAC (3222)

For services in French: 1-866-461-ACFC (2232)

For calls from the Ottawa area or from outside Canada: 613-996-5454

* Information officers are available from Monday to Friday, between 8:30 a.m. and 6:00 p.m., Eastern Time.

Teletypewriter (TTY): 1-866-914-6097 / 613-947-7771

Fax: 1-866-814-2224 / 613-941-1436

Mailing Address:

Financial Consumer Agency of Canada
427 Laurier Avenue West, 6th Floor
Ottawa ON K1R 1B9


Contact Information via Web Form

Provisions of the information requested on this form is voluntary. The information is being collected to provide additional information requested by you and assists us in improving our Internet suite of products and services. Personal information that you provide is protected under the provisions of the Privacy Act. The Act provides you with a right of access to your information.

To submit your inquiries or feedback, click on the following links:



Protecting Consumers / Informing Canadians