Financial Consumer Agency of Canada
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Commissioner's Decisions

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Decisions grouped by date:
January 1st to March 31st - 2004


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A bank branch was destroyed by fire. The bank decided to close the branch and temporarily relocate staff and customers to a new branch located approximately 1 km from the destroyed branch.

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After receiving notice that their bank branch was closing, a consumer wrote to FCAC to request that the Commissioner call a public meeting between the bank, interested parties and FCAC to discuss the closure further.



Protecting Consumers / Informing Canadians